Having made your first purchase, you probably have many questions about shipping and ETA. Thus, we are providing you with all the answers to your questions regarding shipping rules and ETA. Let’s get started…

We ship to both domestic and international addresses

Yes, we ship domestically and internationally. Since we are a global online pharmacy, we can ship orders anywhere in the world, with a few exceptions.

How long does it take for shipping your package to your home?

Our commitment to you is to deliver your medicines as quickly as possible to your doorstep. You may not have to wait more than 48 hours before you receive your package if you live near our logistical bays and reside within the same city or town.

It may take approximately 3 to 4 days for customers to order from a different state. The general delivery time for international orders is between seven and ten working days, excluding all holidays.

We will generally send you a message on the date of delivery to the phone number you have provided.

It is important to remember that the time we provide you is an estimate. There is a possibility that your package may take longer than this to be delivered, especially during critical emergencies such as a global pandemic, lockdown, or any natural disaster.

Delays during the shipment of your product

Yes, at times it may be possible that delays occur than ETA in delivering your package. Sometimes it may be an emergency or an exigency, a lockdown, or a natural calamity that hampers normal delivery. Sometimes it may be custom delays or even delays due to the shipment of the product from the seller’s shop.

What are our shipping rates and charges?

The most important factor that will determine shipping charges is the distance of the shipment. It is generally the case that shipping charges are very low for all domestic orders. On the other hand, for customers far away making an international order would surely incur a higher shipping fee.

Several factors may also affect this price, including the price of fuel and the mode of delivery, such as whether the shipment is transported by air, land, or sea.

How to track your order while your package is in the shipment?

You can track your order by visiting the “track you order page” or you will receive your tracking ID by email/ SMS.

Importance of providing the right address on behalf of the customers

Companies that meet deadlines and deliver products on time are trusted by their customers. Following deadlines will increase the likelihood of them reusing and referring providers.

It is important to monitor order accuracy because it has a significant impact on customer satisfaction. The wrong order not only adversely impacts the unboxing experience but is also costly and time-consuming for us. It is going to take more time and effort to fix it. So make sure to give the right address.

How to handle custom delays?

In the unlikely event that your medicine package is lost during transit, which is a rather rare occurrence, we will reship your order free of charge. No payment is required for this order, nor are you required to pay for the double shipping charges.

We will inform you of any such incident if and when it occurs. If this delay has caused any inconvenience, we apologize for the inconvenience.